🕝 Hyundai IONIQ 5 Support

Onboarding discussions for specific makes and models happen here.


User avatar
jeff
Site Admin
Posts: 630
Joined: Wed Sep 18, 2024 6:39 pm
Location: Montecito, CA
Has thanked: 39 times
Been thanked: 72 times
Contact:

My garage

Re: Hyundai IONIQ 5 Support

Post by jeff »

Send me your OBD scan logs and I'll take a look at why it's not finding any parameters: https://sidecar.clutch.engineering/help ... -scan-logs

User avatar
jeff
Site Admin
Posts: 630
Joined: Wed Sep 18, 2024 6:39 pm
Location: Montecito, CA
Has thanked: 39 times
Been thanked: 72 times
Contact:

My garage

Re: Hyundai IONIQ 5 Support

Post by jeff »

One thing to check quickly too: does the scanner pick up your VIN in the Settings > Your scanners page?

Tiny.Mot
Beta tester
Beta tester
Posts: 10
Joined: Wed Oct 02, 2024 11:24 pm
Vehicles: Ioniq 5
Has thanked: 7 times
Been thanked: 1 time

My garage

Re: Hyundai IONIQ 5 Support

Post by Tiny.Mot »

@jeff just emailed the ODB logs and will be getting out again in a hour and will check if it picks up the VIN

User avatar
jeff
Site Admin
Posts: 630
Joined: Wed Sep 18, 2024 6:39 pm
Location: Montecito, CA
Has thanked: 39 times
Been thanked: 72 times
Contact:

My garage

Re: Hyundai IONIQ 5 Support

Post by jeff »

Looks like the VIN being returned from the car is "NE3EV- BMS", which will require you set up a fallback vehicle in the Sidecar UI to pull the IONIQ 5 parameters. Had you already set up a fallback vehicle though?

Tiny.Mot
Beta tester
Beta tester
Posts: 10
Joined: Wed Oct 02, 2024 11:24 pm
Vehicles: Ioniq 5
Has thanked: 7 times
Been thanked: 1 time

My garage

Re: Hyundai IONIQ 5 Support

Post by Tiny.Mot »

@jeff did the fall back and its not showing a error anymore but still no data coming thru the app. Happy to troubleshoot any ideas you have.

User avatar
jeff
Site Admin
Posts: 630
Joined: Wed Sep 18, 2024 6:39 pm
Location: Montecito, CA
Has thanked: 39 times
Been thanked: 72 times
Contact:

My garage

Re: Hyundai IONIQ 5 Support

Post by jeff »

Ah bummer. Can you send me your OBD logs and I'll try to see where it's getting hung up: https://sidecar.clutch.engineering/help ... -scan-logs

Tiny.Mot
Beta tester
Beta tester
Posts: 10
Joined: Wed Oct 02, 2024 11:24 pm
Vehicles: Ioniq 5
Has thanked: 7 times
Been thanked: 1 time

My garage

Re: Hyundai IONIQ 5 Support

Post by Tiny.Mot »

@jeff just emailed them over

User avatar
jeff
Site Admin
Posts: 630
Joined: Wed Sep 18, 2024 6:39 pm
Location: Montecito, CA
Has thanked: 39 times
Been thanked: 72 times
Contact:

My garage

Re: Hyundai IONIQ 5 Support

Post by jeff »

One thing I'm noticing with your scanner so far is that it's not responding to the ATCRA7EC command, which is a pretty standard OBD command introduced in v1.4b models of the ELM327 chip. This matches up with the reported ELM327 version of your scanner, which is only v1.3a. The v1.4 chips notably introduced support for extended addressing mode for CAN protocols, which might be why your scanner is having a hard time chatting with your car.

The scanner model you're using should arrive at my house tomorrow, so I'll be able to test the hardware out, but in the meantime I'm suspecting the most likely next step here is that you might want to consider getting a scanner running a more modern chipset. https://sidecar.clutch.engineering/scanning/ has the scanners I've tested with Sidecar so far.

Going to keep digging into your logs.

User avatar
jeff
Site Admin
Posts: 630
Joined: Wed Sep 18, 2024 6:39 pm
Location: Montecito, CA
Has thanked: 39 times
Been thanked: 72 times
Contact:

My garage

Re: Hyundai IONIQ 5 Support

Post by jeff »

Another thing I'm noticing is that your car is responding with different supported ECUs across different scanning sessions. This is sometimes due to the state of the car when your scanner connects. A test we can try:

  1. Make sure your car engine is on, then plug in your scanner and connect to it with Sidecar.
  2. Run the following commands in a new Terminal session:

Code: Select all

0100

This will either return a packet starging with 7EE or 7EC. 7EC is the one that reports that it supports more parameters.

After running the above, then run the following to see if we can talk to your ECUs:

Code: Select all

ATSH7E4
0131

This should return a valid "distance since DTCs cleared" response. If not, start a new terminal session and try the more general version of this:

Code: Select all

ATSH7DF
0131

This essentially asks any OBD-II-capable ECU in your car to respond. We'll be able to use the responses to see which ECUs are talking to us.

spenumatsa
Beta tester
Beta tester
Posts: 18
Joined: Wed Sep 25, 2024 4:39 pm
Vehicles: Ioniq 5
Has thanked: 1 time
Been thanked: 1 time

My garage

Re: Hyundai / IONIQ 5 / 2023

Post by spenumatsa »

I downloaded the app and have been testing it. I see the amount of charge left as well as tire pressure and other parameters. When I use CarPlay and use the app, all I see is just raw data. I can see the trip on the map but I dont see any data being overlayed. Am I doing it wrong?

Post Reply